Call Rate Settings
Call rate is used to charge the external calls made on the room phones.
Call Cost
If a match is found then the cost is calculated as follows:
- Total Cost = Rate offset + Billable Unit Number * Rate (less than one billable unit will be regarded as one billable unit)
Below is an example billing rate setting, please check call cost details for different calls.
- Rate offset: 1.0$
- Rate: 2$
- Billable Unit: 60 seconds
| Talk Time (s) | Total Cost ($) | Call Cost Details |
| 20 | 3 | Talk Time(20) < Billable Unit(60)
Total Cost = 1 + 2*(60/60) |
| 84 | 5 | Talk Time = 120
Total Cost = 1+ 2*(120/60) |
| 185 | 9 | Talk Time = 240
Total Cost = 1+ 2*(240/60) |
Call Rate Settings
Go to Extra > Hotel > Configuration > Billing Setting > Billing Setup to add or edit call rate.
- Prefix: Prefix of the called number. This setting must match the dial pattern of the outbound routes in your S-Series VoIP PBX.
Leave it blank, the rate will apply to all numbers.
- Billable Unit:If it’s set to 60 seconds, call time less than 60 seconds at the price of 60 seconds.
- Rate: Set the rates in a billing unit.
- Billable Unit: Set the billable unit after initial time.
If the rate is $0.2 and billable unit is 60 seconds, the call you make will cost $0.2 per 60 seconds (less than one billing unit will be regarded as one billing unit).
- Rate offset: For example, rate is 0.5, rate offset is 1.0, call time is 120 seconds. Total cost = 1.0 + 0.5*(120/60).
- Trunk: Matches the call out trunk.