UC-Series VoIP PBX supports Attended Transfer and Blind Transfer, users can dial the feature code to transfer a call on their phones.
Attended Transfer (Default feature code *2)
An attended transfer, also called consult transfer or warm transfer, is when you speak with the new person before the call is transferred. You can tell the new person about the caller’s issue and give any background information before transferring the call (without the caller hearing).
Blind Transfer (Default feature code *3)
A blind transfer is when you transfer the caller to another person without speaking to the new person first.
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