API Documentation Estimated reading: 0 minutes 859 views ArticlesAPI Authentication Login Heartbeat Packet Logout API interface example Extension Query Extension List Query Extension Settings Add an Extension Modify an Extension Delete an Extension Trunk Query Trunk List Query SIP Trunk Settings Add a SIP Trunk Edit a SIP Trunk Delete a SIP Trunk Inbound Route Query Inbound Route Settings Add Inbound Route Edit an Inboud Route Delete an Inbound Route Outbound Route Query Outbound Route Settings Add Outbound Route Edit an Outbound Route Delete an Outbound Route Conference Room Query Conference Room Settings Query Ongoing Conference Modify meeting room Invite meeting room members Kick out conference room member Mute meeting room members Unmute meeting room members IVR (Interactive Voice Response) Query IVR Settings Edit an IVR Queues Query Queue Settings Edit a Queue Query Queue Status Log in a Queue Log out a Queue Pause an Agent Resume an Agent Paging Group Query Paging Group List Query Paging Group Settings Add a Paging Group Edit a Paging Group Delete a Paging Group Query PBX Information Audio Calls Query Inbound Calls Query Outbound Calls Make an Internal Call Make an Outbound Call Disconnect an Extension’s Call Disconnect an Inbound Call Disconnect an Outbound Call Hold a Call Resume a Held Call Mute an Extension Unmute an Extension Whisper Monitor Barge-in Monitor Play Prompts Play Prompt to Extension Play Prompt to External Number Voicemails Query Voicemail Files Delete Voicemail Files Download Voicemail Files Download Recording Files Download CDR Files Hotel application Add an Alarm Query an Alarm Edit an Alarm Delete an Alarm Hotel Check Out API Reports Examples ‘System Startup’ Report ‘Changed Extension Status’ Report ‘Ringing’ & ‘Ring Back’ Report ‘Answer a Call’ Report ‘Call Answered’ Report ‘Call Released’ Report ‘Call Transfer’ Report ‘Call Failure’ Report CDR Reports