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This topic describes the IPT services provided by the UScale UC solution. For details about the feature description, configuration, and usage, see the Feature Guide.
ϒ⁄Console
Voice Service
Service Name |
Description |
Voice calls can be made between USM users and between USM users and external users. |
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Video calls are made between two video phones. In a video call, both parties can watch the video of each other. |
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The local number query feature allows users to obtain the numbers of the phones they are using by dialing the specified service number. |
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With the calling line identification presentation (CLIP) feature, the calling number is displayed on the phone of the called party. |
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Calling name identification presentation (CNIP) is a terminating service that provides the name associated with the calling number to the called party. |
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The calling line identification restriction (CLIR) feature provides a supplementary service that prevents the number of the calling party from being presented to the called party. |
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The calling line identification restriction override (CLIRO) feature allows a called party to view the number of the calling party even when the calling party enables the CLIR service. |
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The call hold feature enables a user to hold an ongoing call and resume it when necessary. |
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The multi-line call feature allows users to process multiple incoming and outgoing calls on a single phone. However, only one voice call can be ongoing at the same time, and other calls are held. |
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If a user activates the call waiting service and a third party makes a call to the user when the user is on a call, the user hears a prompt tone of the new call. |
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The call transfer feature allows a user to press the transfer button to transfer an ongoing call to a third party and exit the call. |
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The call divert feature allows a user to press the forward button to forward a call to a third party without answering the call. |
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If a user activates the call forwarding service, incoming calls are automatically forwarded to a preset forward-to number without going through the user. |
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The hotline feature enables a phone to automatically dial a preset hotline number upon off-hook. |
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The do not disturb (DND) features allows the system to temporarily reject incoming calls for users. |
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The barge feature allows user A to forcibly join user B's call and establish a three-way call. |
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The forced release feature allows user A to forcibly end user B's call with another user or remove user B from a conference. |
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With the forced replacement feature, user A can forcibly join the call of user B and replace the other party in the call to communicate with user B. |
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The One Number Link You (ONLY) service enables users to bind several terminals to a single user number so that the users can answer incoming calls on any bound terminal. |
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The emergency call feature allows users to use IP phones to dial specified emergency numbers to make outgoing calls when the phones are locked or have not registered or when certain call barring conditions are met. |
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The extension mobility feature allows a user to use the same IP phone settings in a visited area as in the home area provided that the two areas belong to the same USM. Since the user logs in to the IP phone in the visited area using the account of the home area's IP phone, the account on the IP phone of the home area is logged out. |
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The Busy Lamp Field (BLF) feature allows users to subscribe to the status (idle, call in progress, ringing, or offline) of others using the programmable buttons on the IP phone. Before making a call, the calling party can know the status of the called party. If the called party is not idle, the calling party waits until the called party becomes idle. This helps improve the call success rate. |
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When a user initiates a voice call, the system checks the outgoing call rights of the calling number with the service attributes of the prefix and checks the incoming call rights of the called party with the service attributes of the prefix to determine whether to set up the call. Therefore, call rights can be flexibly controlled based on actual needs. |
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With the blacklist and whitelist call barring feature, calls are accepted or rejected based on call barring relationships configured in the blacklist and whitelist. |
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A user who dials an internal number that is busy or not answered, can register the automatic callback (ACB) service. When the called user is idle, the system automatically calls the calling and called parties. |
Voice Meeting
Service Name |
Description |
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With this feature, a meeting convener can schedule a meeting on the web self-service portal for the X1900 series unified gateway. When the meeting time arrives, the convener can add participants to the meeting using multiple methods. |
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The instant meeting feature allows users to directly hold meetings on IP phones. |
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Console
Service Name |
Description |
background |
The operator logs the guest's operator account into the attendant client, and after the guest has obtained the attendant server authentication, they can use the attendant agent function. |
This topic uses data provided in the table to describe how to configure the system data. |
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The automatic call distribution feature provides multiple automatic call distribution modes for the console system. |
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Call Control |
The attendant console has the basic calling function of ordinary users, and also has business permissions that only operators have. |
address book |
The attendant console supports enterprise address book, attendant console address book, and personal address book. |
Parent Topic: Advanced Configuration