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This topic describes the methods for troubleshooting after the data configuration is complete.
1.Intra-office call exceptions
ϒ⁄If the prompt tone "The number you dialed does not exist." is played, see Calling Party and Called Party Cannot Hear Each Other to solve the problem.
ϒ⁄If the phone of the called party does not ring or another phone rings after the calling party makes a call, see ONLY Number cannot be bound to solve the problem.
2.Exceptions of calls between the unified gateway and original PBX subscribers
ϒ⁄If the prompt tone "The number you dialed does not exist." is played after an unified gateway subscriber calls a subscriber of the original PBX, see Number Is Displayed Abnormally to solve the problem.
ϒ⁄If an exception occurs when a subscriber of the original PBX calls an unified gateway subscriber, see 1 to solve the problem.
3.Exceptions of calls between the unified gateway and external subscribers
ϒ⁄If the prompt tone "The number you dialed does not exist." is played after a direct-call subscriber of the unified gateway calls an external subscriber, see Number Is Displayed Abnormally to solve the problem.
ϒ⁄If an exception occurs when an external subscriber calls a subscriber unified gateway, see 1 to solve the problem.
4.Exceptions of calls between the original PBX and external subscribers
ϒ⁄If the prompt tone "The number you dialed does not exist." is played when a subscriber of the original PBX calls a PSTN subscriber, see Number Is Displayed Abnormally to solve the problem.
ϒ⁄If the calling number fails to be displayed correctly on the phone of the called party, see Number Is Displayed Abnormally to solve the problem.
ϒ⁄If an exception occurs when an external subscriber calls a subscriber of the original PBX, see 1 to solve the problem.
ϒ⁄If an external subscriber cannot hear the prompt tone after dialing the switchboard number, see Voice Prompt Faults to solve the problem.
Parent Topic: Traditional PBX Interworking Scenario