Frequently Asked Questions

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What is the default IP address of Wireless Series Gateway?

The default IP address is 172.16.98.1

What’s the default username and password of Wireless Series Gateway?

The default user name and password of Wireless Series Gateway are:
Username: admin
Password: admin

How to connect the Wireless Series Gateway to 3CX?

Please check this configuration guide.

How to connect the Wireless Series Gateway to Asterisk?

Please check this configuration guide.

How to connect the Wireless Series Gateway to UC?

Please check this configuration guide.

How to connect the Wireless Series Gateway to FreePBX?

Please check this configuration guide.

How to connect the Wireless Series Gateway to FreeSwitch?

Please check this configuration guide.

Which type of VPN is supported on Wireless Series Gateway and how to configure it?

Wireless Series Gateway supports OpenVPN, PPTP, N2N,L2TP. For OpenVPN, Please click the guide

Can I send SMS via Wireless Series Gateway?

Yes, you can send SMS on Wireless Series Gateway Web GUI. The sent SMS can be checked on “SMS Outbox” page.

Can I send bulk SMS via Wireless Series Gateway?

Yes, you can send SMS to multiple destinations on Wireless Series Gateway Web GUI. You can type multiple desired numbers.

Can I check the received SMS on Wireless Series Gateway?

Yes, you can check the received SMS on Wireless Series Gateway “Inbox” page.

Does Wireless Series Gateway support sending USSD on the WEB GUI?

Yes, you can send USSD via Wireless Series Gateway Web GUI.

Is it possible to integrate my software with Wireless Series Gateway for SMS?

Yes, wireless gateway provides http API for SMS, you can call SMS API in your software.

Does Wireless Series Gateway provide a HTTP interface for SMS?

Yes, pls read this guide

Why did the SMS sending fail on Wireless Series Gateway?

Check the configuration on Wireless Series Gateway.
Check if the Calling Code, Destination, Port are correct on Send SMS page.
If all the configurations are correct, please check if the SIM card is out of credit.

How to insert a SIM card to Wireless Series Gateway?

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Can I insert or remove a SIM card without powering off the Wireless Series Gateway?

Yes, there is no need to power off gateway when you insert or remove sim cards.

How to check the signal strength?

The GSM trunk signal strength is shown on Wireless Series Gateway “System Status” page.

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Is it possible to limit certain numbers which can be called out through Wireless Series Gateway?

Yes, you can configure the “Outbound Dial Pattern” on “sip to gsm” route to achieve this.

Can I limit the call duration for the SIM cards installed in Wireless Series Gateway?

Yes, you can configure the single call max duration and the call duration for a SIM card on the Call And SMS Limit page.

What network types does Wireless Series Gateway support?

Wireless Series Gateway supports GSM and the frequency range is 850/900/1800/1900MHz. CDMA is also supported and the frequency 800 MHz. So is 3G UMTS with frequency 850/1900 MHz, 850/2100 MHz, 900/2100 MHz supported. LTE LTE FDD: B1/B3/B5/B8 and LTE TDD: B38/B39/B40/B41.

Can I access Internet from the SIM card which is installed in Wireless Series Gateway?

No, this is not supported on Wireless Series Gateway. You cannot have Internet access from the SIM cards.