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Call logs record service running processes and are used to locate faults or for reference.
Prerequisite
The device and LMT have been connected.
Accessing the Configuration Page
Choose Log Management > Call Log.
Procedure
ϒ⁄Obtaining log information
1.Click Module Switch Configuration.
2.Set parameters according to Table 1.
If you are not familiar with the functions of service modules, you can select the appropriate module based on the scenario. After you select the scenario based on actual conditions, the system automatically selects the corresponding service module.
3.Click Start Configuration.
After enabling the switches, you can click Query Configuration to view the collect items configured previously, and click Close All Configuration to disable all the switches.
4.Click 
to close the page.
You can click 
or 
to stop or start refreshing the page where log information is displayed, and click Open to view the generated log file.
ϒ⁄Querying or filtering log information
1.Click Search Log.
2.Select the items to be searched out in the Search And Filter area and set parameters according to Table 2.
3.Click Search or Filter.
ϒ⁄Setting the column to display log information
Click Config Column and select the items to be displayed according to Table 2.
ϒ⁄Viewing detailed log information
1.Double-click a log that is displayed to view detailed log information.
You can right-click a log and choose View Details from the shortcut menu to view detailed log information.
2.Set Keyword and click Query to search detailed log information for required information.
If you viewing logs about R2 or primary rate interface (PRI) messages, you can right-click a log and choose PRI / R2 Chart Parse from the shortcut menu to view graphical analysis results.
ϒ⁄Deleting log information
Right-click a log and choose Delete Selected Records or Delete All Records from the shortcut menu.
Parameter Description
Table 1 Business Modules
Module |
Description |
CCM |
Call control module where operations such as number analysis and called party location are performed. It is used to display logs about calls. |
USAM |
User abstract module where operations such as plain old telephone service (POTS) pickup and hangup operations are performed. It is used to display logs about user states. |
VU |
Virtual switchboard module. It is used to display logs about virtual users (VUs). |
H248 |
H248 module. |
CM |
Connection control module. It is used for communication between the control layer (including the USAM, TK, and users) and the resource management layer (including the RM, PATH, and NCM). |
RM |
Resource management module that manages digital signal processing (DSP) resources for playing announcements, encoding, and decoding. The module can be used to display announcement playing logs. |
NM |
Network management module. It is used to manage the connection status and port status of each SS component. |
CONSOLEGROUP |
Attendant group management module. The options are as follows: ϒ⁄Database function Provides line selection, static database update, dynamic queue update, and maintenance queue update. ϒ⁄Call function Provides message forwarding between VUs and the device. |
CONFERENCE |
Conference management module. |
BINCLI |
BIN channel data synchronization module. |
PRI |
Primary Rate Interface (PRI) trunk module. |
QSIG |
QSIG trunk module. |
BRI |
Basic Rate Interface (BRI) trunk module. |
ISUP |
Integrated Services Digital Network User Part (ISUP) trunk module. |
TUP |
Telephone User Part (TUP) trunk module. |
SIP |
Intra-office Simple Internet Protocol (SIP) trunk module. |
SIPTK |
Outer-office SIP trunk module. |
AT0 |
AT0 trunk module. |
CNO1 |
R2 trunk module. |
ISUP Signal |
ISUP signaling module. |
H248 Signal |
H248 signaling module. |
USAM IE |
User abstract signaling module. |
CALL |
SIP-call message module. |
REGISTER |
SIP-registration message module. |
OPTION |
SIP-heartbeat message module. |
SUBSCRIBE |
SIP-subscription message module. |
NOTIFY |
SIP-notification message module. |
INFO |
SIP-INFO message module. |
MESSAGE |
SIP-MESSAGE message module. |
PUBLISH |
SIP-PUBLISH message module. |
MTP3 |
Message Transfer Part Level 3 (MTP3) protocol. |
POTSCP |
POTS control protocol. |
Q921 |
Q921 messages. |
DSP |
DSP resources of the media resource board. |
TSAM |
Trunk service abstract module. |
MTP2 |
Message Transfer Part Level 2 (MTP2) protocol. |
Table 2 Parameter description
Parameter |
Description |
CallerDn |
Number of the calling party. |
Time |
Time when a call is set up. |
CalleeDn |
Number of the called party. |
LogID |
Log ID. |
ReleaseCause |
Digital identifier of the cause for releasing a call. |
Description |
Description of the call release cause. |
Parent Topic: Obtaining Logs