<< Click to Display Table of Contents >> Navigation: Configuration > Feature Guide > Voice Service > Advanced Secretary Service > FAQs |
Navigation: Configuration > Feature Guide > Voice Service > Advanced Secretary Service >
Possible Cause |
Possible Cause |
Solution |
When you configure devices ID 60001 for a shared line of the manager, the message "Manager Device ID 60001 configuration failure. The secretary device ID is used by another number." is displayed. |
Device ID 60001 has been bound to a SIP user. |
ϒ⁄Choose User > SIP User and delete the SIP user bound to device ID 60001. Choose User > Device ID and create device ID 60001 again. ϒ⁄Alternatively, choose User > Device ID and create a device ID. |
Configure service rights for the shared line number of the manager, mute call is on, the manager's phone still blinks and rings. |
V200R003C50SPC600 version and later versions, the default distinctive ringing tone function is disabled. |
ϒ⁄Choose User>SIP User to enter the SIP user page, set Distinctive ringing tone to Yes. ϒ⁄Or run config modify sipue command to enable the distinctive ringing tone function. |
Parent Topic: Advanced Secretary Service