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The following notes apply to both scenarios.
ϒ⁄The forced-release operation is applicable only to a point-to-point (P2P) voice call.
ϒ⁄If only one of users B and C has the forced-release override permission, and user A forcibly releases the call based on the number of the user who has the forced-release override permission, user A hears an announcement, indicating that operation fails, and the call between users B and C continues.
ϒ⁄If only one of users B and C has the forced-release override permission, and user A forcibly releases the call based on the number of the user who does not have the barge override permission, user A hears an announcement, indicating that the call is forcibly released, and users B and C hear the busy tone.
Forcibly Releasing the Call of an Intra-Office User as an Agent
This scenario assumes that user A is an attendant, the forced release service has been enabled for user A, user B is an intra-office user whose number is TN, and user C is an intra-office or outer-office user.
Users B and C are talking on the phone. To release the call forcibly, user A dials *81*TN#. User A hears the forced release tone. Users B and C hear the busy tone.
ϒ⁄To revoke the forced-release service permission, run the config modify subscriber dn dn usertype Operator operatenewservice del newservicerights OperatorDisconnect command.
ϒ⁄To assign the forced-release service permission to a user, run the config modify subscriber dn dn operatenewservice Add newservicerights OperatorOverstep command.
Forcibly Releasing the Call of an Intra-Office User on a Specified Unified Gateway Using a SIP Trunk Number
User B (number: TN) on unified gateway 2 and user C (an intra-office user on unified gateway 2 or an external user) are in a call.
User A on unified gateway 1 dials *81*TN# to forcibly release the call. User A hears an announcement, indicating that the call is forcibly released. Users B and C hear the busy tone.
To configure the forced-release override permission for user B so that user A cannot forcibly release calls of user B, run the config modify subscriber dn dn operatenewservice Add newservicerights OperatorOverstep command.
Parent Topic: Forced Release