Navigation: Configuration > Feature Guide > Voice Service > Forced Release >
Forcibly Releasing Internal Users' Calls by Agents
ϒ⁄To revoke the forced-release service permission from an agent, run the following command: config modify subscriber dn dnusertypeOperatoroperatenewservice del newservicerights OperatorDisconnect
ϒ⁄To disallow the agent to barge into calls of a user, run the following command to assign the barge-in overriding service permission to the user: config modify subscriber dn dnoperatenewservice Add newservicerights OperatorOverstep
Parameter |
How to Set |
dn |
Enter the user number for which the service is to be activated. |
usertype |
Set this parameter to Operator. |
operatenewservice |
ϒ⁄To activate the service, set this parameter to Add. ϒ⁄To deactivate the service, set this parameter to Del. |
newservicerights |
Set this parameter to OperatorDisconnect. |
Forcibly Releasing Calls Between Internal Users on a Specified Unified Gateway on the SIP Trunk Side
[Data Plan]
Unified gateway 1 is connected to unified gateway 2 through an SIP trunk. User A on unified gateway 1 can forcibly release the call between internal users B and C on unified gateway 2. The following two tables describe the specific data plans for unified gateways 1 and 2.
Table 1 Unified gateway 1
Parameter |
How to Set |
IP address |
192.168.1.5 |
Device domain name |
usip |
Office route selection code |
70 |
Office route number |
70 |
Outgoing call prefix |
*80* or *81* |
User number A |
81000 |
Table 2 Unified gateway 2
Parameter |
How to Set |
IP address |
192.168.1.3 |
Device domain name |
usip |
Office route selection code |
80 |
Office route number |
80 |
Outgoing call prefix |
8 |
User number B |
61000 |
User number C |
61001 |
[Prerequisites]
Unified gateway 1 has been connected to unified gateway 2 through an SIP trunk. For details, see Commissioning > Commissioning Guide > Verifying the Connection Between Unified Gateways > Multi-Node Network Scenario (Peer-to-Peer) > Data Configuration in the product documentation.
[Configuring Unified Gateway 1]
1.Delete the default prefix *81* on unified gateway 1 and set the prefix to the outgoing call prefix on unified gateway 2.
a.Use an administrator account to log in to the web management system of a X1900 series unified gateway.
b.Choose Trunk > Called Prefix Configuration and delete the default prefix *81*.
c.Click Create. On the Create Prefix page that is displayed, configure prefix *81*.
ϒ⁄Prefix: *81*
ϒ⁄Service type: Basic service
ϒ⁄Call property: Local call
ϒ⁄Office route selection code: for example, 70 (this office route selection code is bound to the SIP trunk that connects unified gateways 1 and 2)
ϒ⁄Trunk access: Yes
d.In the upper right corner of the web page, click 
to save the configuration.
2.(Optional) Configure the barge and forced-release service permission for the SIP trunk.
If the barge and forced-release service permission has been configured for the SIP trunk in Barging into Calls Between Internal Users on a Specified Unified Gateway on the SIP Trunk Side, skip this step.
a.Log in to a X1900 series unified gateway using the CLI and access the Config mode.
b.Query the SIP trunk number, that is, the value of GroupNo corresponding to office route selection code 70.
show trunkgroup
c.Set the barge and forced-release service permission to Yes for the SIP trunk. xxx specifies the trunk number.
config modify trunkgroup no xxx operator yes
d.Run the save command to save the configuration.
[Configuring Unified Gateway 2]
1.Modify attributes of the default prefix *81* on unified gateway 2.
a.Use an administrator account to log in to the web management system of a X1900 series unified gateway.
b.Choose Trunk > Called Prefix Configuration and set Trunk access of the default prefix *81* to Yes.
c.In the upper right corner of the web page, click 
to save the configuration.
2.(Optional) Configure the barge and forced-release service permission for the SIP trunk.
If the barge and forced-release service permission has been configured for the SIP trunk in Barging into Calls Between Internal Users on a Specified Unified Gateway on the SIP Trunk Side, skip this step.
a.Log in to a X1900 series unified gateway using the CLI and access the Config mode.
b.Query the SIP trunk number, that is, the value of GroupNo corresponding to office route selection code 80.
show trunkgroup
c.Set the barge and forced-release service permission to Yes for the SIP trunk. xxx specifies the trunk number.
config modify trunkgroup no xxx operator yes
d.Run the save command to save the configuration.
Parent Topic: Forced Release