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The attendant system consists of a attendant client, attendant server, and a unified gateway. The operator uses the operator account to log in to the attendant console client, and after obtaining authentication from the attendant console server, uses the attendant console seat function.
ϒ⁄background information
The attendant system consists of a attendant client, attendant server, and a unified gateway. The operator uses the operator account to log in to the attendant client, and after obtaining the attendant server authentication, uses the attendant agent function.
ϒ⁄system configuration
Introduce the data planning and configuration steps required for the test attendant console.
ϒ⁄ACD
The attendant console can support multiple ways of automatically assigning calls.
ϒ⁄Call Control
ϒ⁄The attendant console has the basic calling function of ordinary users, and also has the calling permission that the operator has.
ϒ⁄Extension status monitoring
ϒ⁄The operator can check the extension status above the attendant desk customer.
ϒ⁄address book
Parent Topic: Feature Guide