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This topic describes how to troubleshoot a fault that a caller hears the voice prompt that "The number you dialed does not exist".
Symptom
Intra-office user A or external user C hears the voice prompt "The number you dialed does not exist" when calling intra-office user B.
Possible Causes
ϒ⁄The intra-office prefix is not configured.
ϒ⁄Intra-office user B is not allocated a number.
Parent Topic: Call Faults