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The unified gateway generates call details records (CDRs) and saves the CDRs to the CDR pool. When the unified gateway connects to the CDR server, the applications can obtain CDRs from the CDR server and parse them.
CDR Server
The CDR server (installation is required) is used to store and process CDRs of multiple IP PBXs.
CDR Console Integration
A CDR server provides a graphic man-machine interface for users to manage CDRs.
ϒ⁄Querying CDRs
Users can use any of the following search criteria to query CDRs from a CDR server: calling number, called number, IP address of the device for which CDRs are generated, and CDR generation time.
ϒ⁄Deleting historical CDRs
Users can delete CDR files from a CDR server to free up disk space. Only CDRs that were generated one month ago can be deleted, which ensures the data security.
ϒ⁄Viewing CDR pool information
Users can view the CDR pool status of an IP PBX according to the IP PBX IP address.
ϒ⁄Controlling CDR transfer
Users can enable the automatic CDR transfer function. When new CDRs are generated in the CDR pool of an IP PBX, a CDR server automatically retrieves the CDRs if the automatic call transfer function is enabled. The automatic CDR transfer function is enabled by default.
Parent Topic: Functions and Features