Navigation: Configuration > Feature Guide > Voice Service > Secretary Station Service >
Activating the Service
The following assumes that both manager A and secretary B have the service permission and the number of secretary B is TN.
Manager A dials *77*TN#. An announcement is played, indicating that the service is activated successfully.
Secretary B dials *78#. An announcement is played, indicating that the service is activated successfully.
Deactivating the Service
Manager A dials #77#. An announcement is played, indicating that the service is deactivated successfully.
Secretary B dials #78#. An announcement is played, indicating that the service is deactivated successfully.
Using the Service
1.User C calls manager A. Secretary B's phone rings.
2.Secretary B picks up the phone and talks with user C. Secretary B decides whether to transfer the call to manager A.
3.As secretary B is busy, user D calls user A.
User D hears the ringback tone.
4.Secretary B hangs up. Secretary B's phone rings. Secretary B picks up the phone and talks with user D.
If secretary B does not hang up within 1 minute after user D hears the ringback tone, user D hears the busy tone.
Parent Topic: Secretary Station Service