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Activating the Service
The following assumes that manager A's number is DN, secretary B's number is TN, and both of them have related service permission.
Manager A dials *77*TN#. An announcement is played, indicating that the service is activated successfully.
Secretary B dials *77*DN*SSSSSS#. An announcement is played, indicating that the service is activated successfully.
SSSSSS indicates the service password of manager A.
Deactivating the Service
The service can be deactivated in either of the following ways:
ϒ⁄Manager A dials #77#. An announcement is played, indicating that the service is deactivated successfully.
ϒ⁄Secretary B dials #77*DN#. An announcement is played, indicating that the service is deactivated successfully.
Using the Service on an IP Phone
1.User C calls manager A. Secretary B's phone rings.
2.Secretary B picks up the phone and talks with user C.
3.Secretary B presses the Transfer button, enters manager A's number, and presses the Call button.
User C hears the waiting music.
4.Manager A picks up the phone and talks with secretary B.
5.If manager A agrees to answer the call from user C, secretary B presses the Done button.
Manager A talks with user C.
Using the Service on a POTS Phone
1.User C calls manager A. Secretary B's phone rings.
2.Secretary B picks up the phone and talks with user C.
3.Secretary B presses the hookflash button and enters manager A's number.
User C hears the waiting music.
If secretary B presses the hookflash button during the connection with manager A, the connection with manager A is released and the conversation with customer C resumes.
4.Manager A picks up the phone and talks with secretary B.
5.If manager A agrees to answer the call from user C, secretary B hangs up. Manager A talks with user C.
If manager A does not want to answer the call from user C, manager A hangs up. Secretary B does not perform any operation in 5s after hearing the busy tone. The system resumes the conversation of secretary B with user C automatically.
Using the Service on Desktop Client
1.User C calls manager A. Secretary B's terminal rings.
2.Secretary B clicks the answer button and talks with user C.
3.In the call window, secretary B clicks 
and chooses Transfer > Others.
4.Secretary B selects manager A and clicks Transfer.
5.Manager A picks up the phone and talks with secretary B.
6.If manager A agrees to answer the call from user C, secretary B clicks Done. Manager A talks with user C.
Parent Topic: Secretary Service