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IP Phone as the Initiator
Three-way calling (3WC) can be implemented only after at least two lines are configured for user A's IP phone.
1.When user A is talking with user B on the phone, user A presses the Conf softkey.
2.User A presses the Add softkey and enters user C's number.
3.User A presses the Add and Done softkeys in sequence.
4.User C answers the call.
A three-party call is between users A, B, and C.
POTS Phone as the Initiator
1.When user A is talking with user B on the phone, user A presses the hookflash button. Then, the call with user B is placed on hold.
2.User A dials user C's number when hearing the dialing tone.
3.User C answers the call. The call between users A and C is set up. Then, user A presses the hookflash button again.
ϒ⁄After hearing an announcement, user A presses 3. Then, a three-party call between users A, B, and C is set up.
ϒ⁄After hearing an announcement, user A presses 2. The call between users A and C is placed on hold. The call between users A and B is resumed.
ϒ⁄After hearing an announcement, user A presses 1. The call between users A and C is ended. The call between users A and B is resumed.
ϒ⁄During the call between users A and C, if either user A or C hangs up, the other party talks with user B.
ϒ⁄In a three-party call, if either user B or C hangs up, user A can continue to talk with the party who does not hang up; if user A hangs up, users B and C hear the busy tone.
4.If user C does not answer the call and user A presses the hookflash button, the call between users A and B is resumed.
Parent Topic: Three-way Calling