Operation and Maintenance > Administrator Guide > Overview > Requirements on Enterprise Administrators

This topic describes the knowledge and skills that enterprise administrators must acquire.

ϒ⁄Windows operating system

ϒ⁄Ethernet, router, and switch

ϒ⁄how to use common maintenance tools

Table 1 describes the environment and system information that enterprise administrators must collect.

Table 1 Information to be collected

Category	Preparation	Description
Device information	Device location	Detailed address of the equipment room, position (specifying the line and row) of each cabinet in the equipment room, and position of each device in the cabinet. Each device can be located quickly based on the information.
	Network	Network topology and hardware connection diagram that involve all devices.
	Service planning	Active/standby devices, service software installed on each device, and service running modes.
	Device information	A list of device IP addresses, user names, and passwords used for quick access to each device. If the passwords cannot be listed on paper for security reason, remember them.
Software and tools	Software version and tool	Version installation CD-ROMs (or recovery CD-ROMs), and tools required for troubleshooting.
Contact methods	Service information for purchased devices	Method for contacting the manufacturer, device serial number, and warranty terms and conditions.
Contact methods	Technical support personnel information	Names, contact information, and responsibilities of technical support personnel.
Spare parts	Spare parts	Existing spare parts and those available from the service provider, and methods and duration for obtaining spare parts.
Spare parts	Available redundancy devices or temporary devices	Redundancy or temporary devices in the system.

Parent Topic: Overview