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This topic describes the format of and how to analyze unified gateway call logs.

Log Format

Table 1 describes the call log format of the unified gateway.

Table 1 call log

Field	Description	Example
Serial No	Serial number of a call log in the LMT.	2
CallerDn	Calling number of the call corresponding to a call log.	5000
Time	Time when a call log is generated.	20130221-16:46:21
CalleeDn	Called number of the call corresponding to a call log.	5001
LogID	ID of a call log generated by the unified gateway.	0x00000006
ReleaseCause	Cause code of the call release corresponding to a call log. For details about the common cause codes, see Table 4.	144
Description	Cause description of the call release corresponding to a call log.	Normal calls are cleared.

Log Analysis

Double-click the call log of a call and view the detailed log information in the lower pane.

With regard to the calling for a specific service function, enable the call log switch of the modules associated with the service type to obtain call logs. After the logs are obtained, trace the status of these modules based on the service process to check whether the process is correct and whether there is any important error message. You can also search for keywords for a quick fault locating.

ϒ⁄Tracing modules

The actual scenario may be a combination of multiple simple scenarios. In the actual scenario, you are advised to decompose the scenario and trace each module so that problems can be located quickly and accurately.

ϒ⁄Searching for keywords

Keywords can be used in log analysis. Table 2 provides error keywords, and Table 3 provides message keywords.

Table 2 Error keywords

Keyword	Description
error	Error.
fail	Failed. The message fail does not necessarily indicate faults.
release	Release. The message release is recorded each time a call is released. You need to determine whether faults occur based on the process information.
alert	Alarm.

Table 3 Message keywords

Keyword	Description	Modules Involved
Setup	A call is initiated and the call process starts.	CCM, USAM, INTESS, and trunks
Alerting	The phone rings.	CCM, USAM, INTESS, and trunks
Connect	Call connection.	CCM, USAM, INTESS, and trunks
Release	Call release.	CCM, USAM, INTESS, and trunks

ϒ⁄Referring to return codes

You can refer to return codes during log analysis to determine fault causes. For common return codes, see Table 4.

Table 4 Return codes

Return Code	Return Code
0	Newservice set conflict.
1	Newservice set ok.
2	Newservice set failed.
3	Newservice cancel ok.
4	Newservice cancel failed.
5	Newservice verify ok.
6	Newservice verify failed.
7	Newservice use ok.
8	Newservice use failed.
9	Malicious call tracing ok.
10	Malicious call tracing failed.
11	Assend user.
12	No disturb.
13	Rrecored call save.
14	Remote test ok.
15	Long time no information.
16	Long time no release.
17	In band signal.
18	Cock failed.
19	Exceed max reattempt time.
20	Rrelease before ring.
21	Release before answer.
22	Call barring.
23	Operator disconnect ok.
24	Operator disconnect failed.
29	Record use ok.
30	Call in barring.
31	Call fail(tup).
32	Dual seize.
33	Remote password update failed.
34	Remote password update ok.
35	Remote login call forward ok.
36	Remote login call forward failed.
37	Remote cancel call forward ok.
38	Remote cancel call forward failed.
39	Join conference ahead failed.
40	Chairmen has entered.
41	Diam called owned.
42	Wrong password.
43	Redirect restriction.
44	User queue failed.
45	Group queue failed.
46	Timeout in queue.
47	No CR.
48	No CCM.
49	No network resource.
50	No DTMF resource.
51	No MFC resource.
52	No dialing abandon.
53	No dialing timeout.
54	Partial dial abandon.
55	Partial dial timeout.
56	Long time no alerting.
57	Long time no answer.
58	Console call waiting.
59	Join conference as chairmen.
60	User suspended.
73	Waiting call clear.
77	Black white list barring.
78	Cli judge restriction.
79	Redirect from trunk restriction.
81	Reave cirecuit.
82	Billpool is full.
83	No immeconf resource.
96	Dial no reserved.
97	User port not active.
98	Application conference list.
99	Add conference list.
100	Del conference list one.
101	CFU.
102	Consolegroup call forward.
103	Conference room is full.
104	Otmn clip booking.
105	PKT trunk rerouting.
106	License limited.
107	Sipuser license limited.
108	Specail number failed.
109	Default route analyse failed.
110	Call clear.
111	Radius access failed.
112	Radius account failed.
113	Call transfered.
116	Confer terminal operate ok.
117	Card radius auth failed.
118	Card radius charge failed.
119	Card radius query balance failed.
120	Card radius change password.
121	Card radius account failed.
122	Card radius wait authers timeout.
123	One user bind onemore card.
126	Diam time not enough.
127	No instant conference right.
128	Unknow.
129	Uncalloced phone number.
130	No route to specified internetwork.
131	No route to termial.
132	Send private tone.
133	Error include long distance.
134	Route unacceptable.
135	Call has established and deliverd on route established.
144	Normal call clear.
145	Called busy.
146	Called no respond.
147	No acknowlege.
149	Call rejected.
150	Number changed.
154	Clear unselected.
155	Terminal error.
156	Invalid format or address not enough.
157	Facility rejected.
158	Respond to status enquiry.
159	Normal.
160	Number portable has used.
162	No route available.
166	Network error.
169	Error for the time being.
170	Exchange facility surge.
171	Access info lost.
172	No route or circuit applied available.
175	No resource availbale.
177	No suitbale service quality.
178	Facility applied not preserved.
183	Incoming call uncallow.
185	Bearer capability not permit.
186	No bearer capablitity available this time.
191	No suitable service or optional project.
193	Bearer capability not lay out.
194	Route type not lay out.
197	Facility applied not lay out.
198	Only limited digital info bearer capability.
209	Service or optinal project not lay out.
210	Invalid call reference.
211	Route indentified not exist.
212	Suspended call exist but no call indentifier.
213	Call indentifier is using.
214	No suspended call.
215	Call has the call indentifier applied cleard.
216	Called is not CUG.
219	Terminal uncompatable.
223	Invalied transmit network selection.
224	Invalid message.
225	Necessary IE lost.
226	Message type not exist or not lay out.
227	Message state error or message error.
228	IE not exist or not lay out.
229	Invalid ie content.
231	Recovery of time out.
238	Para not exist.
239	Protocol error.
255	Interwork.

Parent Topic: Analyzing Logs

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Call Log

Call Log

Log Format

Log Analysis