Type

Document

Content

Intended Audience

Technical Support Personnel

Enterprise User

Release documents

Release Notes

Describes the general information about an unified gateway version, including its version mapping, compatibility, feature updates, and known issues. This document is used during unified gateway deployment or upgrade.

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Version Mapping

Provides the general information about an unified gateway version and its version mapping. This document is used during unified gateway deployment or upgrade.

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License Application Instructions

Describes how to apply for a license for an unified gateway from official website. This document is used during unified gateway deployment or upgrade.

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Acceptance Test Guide

Describes how to accept all service functions after the unified gateway system installation and commissioning. This document is used during unified gateway deployment or upgrade.

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General information

Product Description

Describes the highlights, positioning, architecture, features, operation and maintenance methods, and network applications of an unified gateway.

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Plan and design

Plan and Design

Describes the planning and preparations before the unified gateway installation and configuration. This document is used before unified gateway deployment.

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Installation

Quick Start

Describes how to install an unified gateway on the shelf, connect cables, and power on the unified gateway. This document is used during unified gateway deployment.

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Configuration

Configuration Guide

Describes how to configure an unified gateway and also how to configure its typical networks according to the configuration examples for typical scenarios.

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Configuration Examples

Describes the configuration processes for actual office deployments.

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Operation and maintenance

Administrator Guide

Describes how the enterprise administrator performs routine operations and maintenance on an unified gateway.

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Voice Service Guide

Describes how to configure and use the voice services.

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Security Management

Describes the purpose and methods of security maintenance for an unified gateway.

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User Guide

Describes how enterprise users activate and use voice services provided by an unified gateway.

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Troubleshooting

Alarm Handling

Describes how to handle alarms generated on an unified gateway.

NOTE:

When an alarm is generated, you can learn about the alarm handling methods according to the help information provided by related tools.

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Emergency Maintenance

Describes how to restore voice services using related tools or simple commands when a large number of users cannot normally use the voice services due to an emergency fault.

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Troubleshooting Basics

Describes how to troubleshoot simple faults and how to collect fault information.

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Troubleshooting Cases

Describes how to troubleshoot complex faults from aspects of fault location and rectification.

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Reference

CDR Reference

Describes CDR-related information, including its generation principle, format, operation, and troubleshooting.

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Parameter Reference

Describes unified gateway parameters and their functions.

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Log Reference

Describes the classification and format of the logs and how to obtain the logs for fault location.

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Command Reference

Describes command-related information including the command functions, syntax, parameters, and usage precautions.

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Communication Matrix

Describes the ports (including the port usage), protocols, IP addresses, and authentication modes used for network communication of the unified gateway.

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Glossary

Glossary

Describes the glossary used in the unified gateway documents.

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