iAG802 Analog Gateway User Manual

1. Overview

1.1 Product introduction

OpenVox iAG802 is a multifunctional analog gateway that provides 8 FXS ports for seamless connection between IPPBX, fax machines, analog phones and operators. In addition, it has excellent full concurrent voice/fax processing capabilities, strong performance and high stability, and provides high-quality call services for operators, enterprises, call centers and residential users in residential communities.

The iAG802 Analog Gateway, a cost-effective product of the iAG Series, is an ideal analog VoIP gateway solution for SMBs and SOHOs. With friendly GUI and unique design, users may easily customize and configure their gateway. In addition, we have a complete API interface.

The iAG802 Analog Gateway is developed for interconnecting a wide selection of codecs including G.711A/U,G.723.1,G.729A,G.722,iLBC,OPUS,AMR and AMR-WB. iAG802 series use standard SIP protocol and compatible with leading VoIP platform, IPPBX and SIP servers, such as Asterisk, Issabel, 3CX, FreeSWITCH, BroadSoft and VOS VoIP operating platform.

1.2 Simple applications

A simple application of the analogue web relation column is shown to you in Figure 1-2-1.

Figure 1-2-1 Application Topology Diagram

1.3 Product appearance

Figure 1-3-1 Product Appearance

Figure 1-3-2 Front Panel

1: Module board power, operation status indicators

2: Network port status indicators

3: Analogue interface and analogue channel status indicators

Figure 1-3-3 Rear Panel

1 : Equipment power supply

2 : Device Reset Button

3 : Network port

1.4 Software features

	iAG802
telephone port	8 FXS ports
Accounts and Templates	8 FXS ports a SIP account Four templates
speech compression	G.711A/U,G.723.1,G.729A,G.722,iLBC,OPUS,AMR and AMR-WB
telex	T.38 complies with Class III fax relays up to 14.4kpbs and automatically converts to G.711 for fax transmission.T.38 fax relays use V.17, V.21, V27ter, V29 fax data pumps.
QoS	Diffserve, ToS, 802.1 P/Q VLAN tagging
telephone function	Caller ID display or blocking, Call Waiting, Blind and Consultation Transfer, Call Forward, Do Not Disturb, Call Back, Paging, Message Waiting Indicator and Interval Tone, Auto Dialling, Flexible Dialling Rules
DTMF method	Flexible DTMF transmission, user audio interface, RFC2833 and/or SIP Info.
SIP signalling	SIP (RFC 3261) over UDP/TCP/TLS
safety	SRTP/TLS/SIPS, HTTPS, 802.1x
Upgrade and deployment	TFTP, HTTP, HTTPS
network protocol	TCP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS, DHCP, NTP, TFTP, PPPoE, STUN

1.5 Hardware Features

	iAG802
Port Type	RJ11
weights	400g
sizes	170mm x 98mm x 26mm
Power supply specifications	12V 2A
maximum power	12W
Operating temperature range	0°C ~ 50°C
Storage environment humidity range	10% ~ 90% non-condensing
Storage Ambient Temperature Range	-20°C ~ 70°C
accreditation	CE & FCC

1.6 Software features

Default IP: 192.168.6.65

User name: admin

Password: admin

Connect the network cable to LAN1/LAN2 and enter the default IP in the browser to access the gateway for configuration.

Note: The default network mode of this product is bridge mode, no matter the network cable is connected to wan port or lan port, the IP address is the same.

Figure 1-3-1 Login Screen

2 Status

2.1 System Information

The System Status screen displays product information, firmware information, system time, and resource usage.

Figure 2-1-1 System Information Display

2.2 Network Status

The Network Status screen displays the network status and VPN connection status.

Figure 2-2-1 Network Status

2.3 Port Status

In the “Port Status” page, the port type, enabled status, registered status, and off-hook status are displayed, and you can switch different interface boards by clicking the drop-down menu of the slot number.

Figure 2-3-1 Port Status

2.4 CDR

On the CDR page, users can set up CDRs and perform CDR queries

Figure 2-4-1 CDR

Note: CDRs are only stored in memory and will be cleared on reboot!

Table 2-4-1 CDR Options

options	instructions
Enabling CDR	This option selects whether to enable CDR
Call Status	Selecting the status of calls saved by the CDR
Number of saves	Setting up CDR save entries
slot number	Select the slot number for the CDR query
quantities	Select the number of CDR queries
ports	Selecting the port for CDR queries
caller	Filter CDR enquiry items by calling number
called	Filter CDR enquiry items by called number

2.5 Call Features Status

In the “Call Feature Status” page, it displays No Disturb Enable Status, Unconditional Transfer Status, and Busy Transfer Status, and you can switch different interface boards by clicking the drop-down menu of the slot number.

Figure 2-5-1 Call Features Status Screen

3. Network Settings

3.1 Local Network

Figure 3-1-1 Local Network Screen

Table 3-1-1 Description of Local Network Interface Parameters

options	instructions
Network Mode	Setting the network mode
Network type	Select network type: DHCP, Static IP, PPPoE
IP address	Setting the IP address of the device
subnet mask	Set the subnet mask of the device
default gateway	Setting the default gateway of the device
Primary DNS	Setting the device’s primary DNS
Secondary DNS	Setting the alternate DNS for the device
Management Access Options	Setting web login restrictions
Setting OPT 60	Setting OPT 60

Figure 3-1-2 MGT Setting Screen

Table 3-1-2 Description of MGT Setting Interface Parameters

options	instructions
Network Mode	Setting the network mode
Network type	Select network type: DHCP, Static IP, PPPoE
IP address	Setting the IP address of the device
subnet mask	Set the subnet mask of the device
Gateway	Setting the gateway of the device
Peer DNS	Setting up a DNS Peering Connection
DNS	Setting the device’s DNS

Figure 3-1-3 VLAN Setting Screen

Table 3-1-3 Description of VLAN Setting Interface Parameters

options	instructions
Layer 2 QoS 802.1Q/VLAN Tag for WAN	Setting the WAN tag
Layer 2 QoS 802.1p Priority for SIP signaling	Setting the SIP signaling priority
Layer 2 QoS 802.1p Priority for RTP media	Settings the RTP media priority
Layer 2 QoS 802.1Q/VLAN Tag for MGT	Setting the MGT Tag
Layer 2 QoS 802.1p Priority for MGT	Setting the MGT priority

Figure 3-1-4 Local DNS Screen

Figure 3-1-5 Add Local DNS Screen

Table 3-1-4 Description of Local DNS Setting Interface Parameters

Options	Instructions
Domain	Settings the Domain
Parse IP	Set the IP to be resolved

3.2 Static Routing

The Static Route screen displays the network interface, destination IP address, subnet mask, gateway, number of leaps, and operation of the static route. You can add a static route here. Click the Add button to add a static route.

Figure 3-2-1 Static Routing Interface

Figure 3-2-2 Add Static Routing Interface

3.3 Firewall

In the Firewall page, the name, protocol, source network domain, source IP, source port, destination network domain, destination IP, destination port, and rule action of the firewall rule are displayed. You can add firewall rules here to ensure the security of the device. Click the Delete button to delete a firewall rule, and click the Add button to add a firewall rule.

Figure 3-3-1 Firewall Interface

Figure 3-3-2 Add Firewall Rule Screen

Table 3-3-1 Adding Firewall Rule Parameter Descriptions

options	instructions
name	Name of the firewall rule
protocols	Protocols limited by firewall rules
source network domain	Source network domain for firewall rules
options	instructions
source IP	Source IP for firewall rule definition, or all IPs if left blank
source port	Defines the source port, in the range 1-65535
target network domain	Target network domain for firewall rules
Target IP	Destination IP defined by firewall rule, or all IPs if left blank
target port	Define the destination port, in the range 1-65535
Rules of the Road	Define the rule action, optional ACCEPT, REJECT, DROP

3.4 IP Alias

The iAG802 supports setting multiple IP addresses, which can be set in the IP Alias screen.

Figure 3-4-1 IP Alias Interface

3.5 VPN Settings

You can enable VPN and configure it in this interface. iAG1100 only supports Openvpn at the moment.

Figure 3-5-1 VPN Setting Interface

Table 3-5-1 VPN Setting Description

options	instructions
VPN Type	Option to turn off VPN or use Openvpn
Account Authentication Name	Authentication name used by Openvpn
Account Authentication Password	Authentication password used by Openvpn
Cert Verify Password	Cert Verify Password
openvpn configuration contents	Uploading the openvpn configuration file
connection status	Display vpn connection status

Under the Log page, you can select the number of rows to be displayed in the log, and then click the Query button. The log will be displayed in the Log Results box.

Figure 3-5-2 VPN Log Screen

4. Profiles

The iAG802 provides a convenient SIP registration method, which allows users to conveniently apply a set template to the FXS port, with a total of four templates available for setting.

4.1 SIP Settings

Figure 4-1-1 SIP Settings

Table 4-1-1 Description of SIP Setting Parameters

options	instructions
SIP Master Server	Setting up the SIP master server
SIP master service port	Setting up the SIP master server port
SIP standby server	Setting up a SIP standby server
options	instructions
SIP standby server port	Setting up the SIP standby server port
SIP address selection	Select which network port the SIP service is registered on
DNS mode	Set the DNS mode, optionally automatically or using DNSSRV
outgoing proxy server	By setting up an outbound proxy server, the gateway will send signaling to this external proxy instead of directly to the peer.
From Domain	Set the domain name to be used for the authentication counterpart
Stun	Select whether to enable the Stun service

Figure 4-1-2 SIP Settings

Table 4-1-2 SIP Setting Parameter Descriptions

options	instructions
SIP transmission method	Set SIP transport mode, selectable UDP, TCP and TLS.
certification domain	Setting the SIP Registration Authentication Domain
options	instructions
Registration validity period	Set the registration validity period, default value is 3600 seconds
Registration Failure Retry Interval	Set the registration failure retry interval, the default value is 30 seconds
Number of failed registration retries	Set the number of failed registration retries, the default value is 2147483647 times
Qualify	Whether to enable qualify authentication
Sip heartbeat frequency	Setting the sip heartbeat packet sending frequency
Sip heartbeat timeout	Setting the sip heartbeat packet timeout
RTP encryption mode	Whether to enable RTP encryption

Figure 4-1-3 SIP Settings

options	instructions
Version	Select the version of the certificate, the device supports different versions of certificates for tls, ssl, ss
URI mode	Select URI mode, support SIP and SIPS
Select The PEM certificate	Select device PEM certificate
Select CA Certificate Chain	Select whether to enable CA certificate chain
options	instructions
UAC validates the counterpart’s certificate	As the calling party, select UAC to use the phone as the refresher. Or select UAS to use the called party or proxy server as the refresher.
UAS validates counterpart certificates	As the called party, select UAC to use the called party or proxy server as the refresher, or select UAS to use the phone as the refresher.

4.2 Digitmap Settings

You can set the dialing rules and function keys in this page.

Figure 4-2-1 Digitmap Setting

Table 4-2-1 Explanation of Digitmap Setting Parameters

options	instructions
Digitmap model	Select whether the digit map model is local first or remote digit map, if using Openvox IPPBX, you can use remote digit map to prioritise the dialing rules of the IPPBX
fuzzy matching	Select whether to enable fuzzy matching
Use # as the send key	Press # after switching on and dialing, the dialing number will be sent out
Dialing rules	1.If no numerical plan is configured, the numerical plan of the soft switch server will be used. 2. The valid characters that can be included are: 0-9, x, . 3. X represents any digit from 0 to 9. 4. ‘.’ represents any number of the previous digit (the total number does not exceed 32 bits). 5. ‘.’ can only appear once and only at the end. 6. Configuring an indefinite numerical plan can also achieve quick dialing by dialing the ‘#’ key. 7. Multiple dialing rules can be configured, separated by commas.

Figure 4-2-2 Function Key Settings

Table 4-2-1 Function Key Setting Parameter Descriptions

options	instructions
Query IP	Setting the function key for querying IP, the phone will play the device IP after dialing.
Query Channel Number	Setting the function key for querying the channel number, which will be broadcasted after the phone dials.
Search for local number	Setting the function key for inquiring the local number, the phone will play the local number after dialing.
All Function Keys	Select to enable or disable function keys
distraction-free	Choose to enable or disable the Do Not Disturb feature
Enable Do Not Disturb	Set the function key to enable Do Not Disturb, and Do Not Disturb will be enabled at that extension after the phone dials it.
Cancellation of Do Not Disturb	Setting the function key for cancellation of do-not-disturb, which will be cancelled at the extension after the phone is dialed
unconditional call forwarding	Select to enable or disable the unconditional call forwarding feature
Enable unconditional call forwarding	Set the feature key to enable unconditional call forwarding, the phone dials the feature key plus the extension number of the call forwarding, the unconditional call forwarding will be enabled at that extension
Cancellation of unconditional call forwarding	Set the function key to cancel unconditional call forwarding, the phone dialing will cancel unconditional call forwarding at that extension
busy call forwarding	Select to enable or disable the busy call forwarding feature
Enable busy call forwarding	Set the feature key to enable busy call forwarding, the phone dials the feature key plus the extension number of the call forwarding, the busy call forwarding will be enabled at that extension
Cancel busy call forwarding	Setting the function key for cancelling busy call forwarding, the phone dialing will cancel busy call forwarding at that extension
No Answer Call Forwarding	Select to enable or disable no-answer call forwarding
Enable No Answer Call Forwarding	Set the feature key to enable no-answer call forwarding, the phone dials the feature key plus the extension number of the call forwarding, no-answer call forwarding will be enabled at that extension
Cancelling No Answer Call Forwarding	Set the function key for cancelling no-answer call forwarding, and the phone dialing will cancel no-answer call forwarding at that extension

4.3 VOIP Settings

On this interface, users can set VOIP related parameters.

Figure 4-3-1 VOIP Settings

Table 4-3-1 Description of VOIP Setting Parameters

options	instructions
Allow call forwarding	Select whether to enable call forwarding
RTP alive sending interval	Setting the RTP alive sending interval
Call RTP timeout	Setting the call RTP timeout
Call Hold RTP Timeout	Setting the call hold RTP timeout
DTMF mode	Sets the DTMF mode, with options for RFC4733, inband, info, auto, and auto_info.

Figure 4-3-2 VOIP Settings

Table 4-3-1 Description of VOIP Setting Parameters

options	instructions
Length of time to use coded packages	Choose whether to use encoded packet durations to make more efficient use of bandwidth and resources during transmission, storage and processing
coding priority	Setting the priority of the encoding
Enable UDPTL	Select whether to enable UDPTL
UDPTL error correction	Select UDPTL error correction

4.4 Analog Settings

Figure 4-4-1 Analog Setting Screen

Table 4-4-1 Analog Setting Parameter Descriptions

options	instructions
TX Gain	Setting the sound gain for transmitting
RX Gain	Setting the received sound gain
echo cancellation	Select whether to enable echo cancellation
Polarity reversal indicates an answer	Select whether to turn on polarity reversal to indicate an answer
Reversed polarity indicates a hang-up	Select whether to turn on polarity reversal to indicate a hang-up
Calling Number Delivery Method	Selecting the Calling Number Delivery Method
Enable MWI subscription and local number display	Set whether to enable MWI subscription and local number display, if enabled, the local number will be displayed on the screen of the handset when it is on-hook.
Local number display method	Selecting the local number display method
Message light mode	Choose how to illuminate the message light

5. FXS port settings

In this screen, you can set the FXS port.

5.1 Basic Settings

Figure 5-1-1 Basic Settings

Table 5-1-1 Description of Basic Setting Parameters

options	instructions
SIP User ID	Set the SIP user corresponding to this FXS port
Authentication ID	Set the authentication ID corresponding to this SIP user ID
Password	Setting the password corresponding to the authentication ID
Username	Setting the caller display name
Profiles	Select the template to use
Enabling ports	Select whether to enable the port
Enabling Registration	Select whether to enable registration

5.2 Call Settings

Figure 5-2-1 Call Settings

Table 5-2-1 Description of Call Settings Parameters

options	instructions
hotline number	Setting the hotline number of the port, if the number is not dialed within the hotline delay time after switch off, the hotline number will be dialed automatically
hotline extension	Setting the hotline delay time
Call Waiting	Select whether to enable call waiting
call transfer	Select whether to enable call forwarding
call residing	Select whether to enable call parking
three-way call	Select whether to enable three-way calling
distraction-free	Choose whether or not to turn on Do Not Disturb
unconditional transfer	Setting up an unconditional transfer number
Busy transfer	Setting the busy transfer number
unresponsive transfer	Setting the no-answer transfer number

5.3 Advanced Settings

Figure 5-3-1 Advanced Settings

Table 5-3-1 Description of Call Setup Parameters

options	instructions
FROM Forced Users	Setting the FROM force user
Using the P-Asserted-Identity header field	Carrying “P-Preferred-Identify” in INVITE, the P-Preferred-Identify header can be used to indicate the user’s identity in an anonymous call.
Using the Remote Party ID header field	Use the Remote Party ID header field to get the CID
Using the User=Phone header field	Carry “user=phone” in the URI to retrieve the called number from the user name when calling out to the PSTN network.
Using the P-Accesd-Network-Info header field	Use the P-Accesd-Network-Info header field to obtain the CID
Use of the P-Emergency-Info header field	Use the P-Emergency-Info header field to obtain a CID

6. Advanced Configuration

6.1 Fax parameters

Under this page, you can configure fax-related parameters.

Figure 6-1-1 Fax Parameters

Table 6-1-1 Network Setting Description

options	instructions
Modem Type	Setting supported modem types
maximum Rate	Select the maximum rate supported by fax
minimum Rate	Select the minimum rate supported by fax
error checking	Select whether to enable error checking
two-way negotiation	Select whether to enable two-way negotiation
Fax Tone Detection Duration	Setting the Fax Tone Detection Duration

6.2 Qos Settings

You can set the TOS of RTP voice message and SIP signaling message under this interface.

Figure 6-2-1 Qos Setting Screen

6.3 Analog Settings

This screen allows you to set parameters related to the analogue line, such as echo cancellation and jitter buffer.

Figure 6-3-1 Analog Setting Screen

Table 6-3-1 Analog Setting Parameters

options	instructions
Force alaw	Select whether or not to enable this option, enabling it will force alaw
Line Impedance	Selection of line impedance
FXS impedance mode	Select FXS impedance mode
High voltage bell	Select whether to enable high voltage ringing
ringing frequency	Select ringing frequency
Route area	Select the area where the line is located
multilingualism	Selecting the language for voice prompts
options	instructions
Total energy scale factor	Adjusting the energy scaling factor
Sampling points per test section	Setting the number of sampling points
energy threshold	Setting the energy threshold

Figure 6-3-2 Analog Setting Screen

Table 6-3-2 Analog Setting Parameter Description

options	instructions
Jitter buffer	Select whether to enable jitter buffering
Jitter buffer method	Select jitter buffer method
Jitter Synchronization Timestamp	Setting the jitter synchronization timestamp
Jitter Maximum Buffer	Setting the jitter maximum buffer
options	instructions
Minimum fork length	Setting the Minimum Tap Fork Duration
Maximum fork length	Setting the maximum duration of the tapping fork
First dialing timeout	Setting the first dialing timeout
Inter-bit dialing timeout	Setting the inter-bit dialing timeout
Dial Match Timeout	Setting the Dial Match Timeout
Pulse Dialing	Select whether to enable Pulse Dialing.
Maximum Pulse Timing	Setting the maximum pulse duration
On Hook Timing	Setting the maximum hang time

Figure 6-3-3 Analog Setting Screen

6.4 VOIP Settings

Under this page, you can make VoIP-related settings, such as call settings and session settings.

Figure 6-4-1 VoIP Settings

Table 6-4-1 Description of VoIP Setting Parameters

options	instructions
listener mode	Select listening mode, multi-port and single port available
Sip Starting Port	Setting the starting port for SIP
Rtp start port	Setting the starting port for RTP
Deregistration on reboot	Select whether to deregister on reboot
Stun	Select whether to enable Stun
Stun Server Address	Setting the Stun server address

Figure 6-4-2 VoIP Settings

Table 6-4-2 Description of VoIP Setting Parameters

options	instructions
User Agent	Setting the User Agent
anonymous caller ID	Select whether to allow anonymous inbound calls
Calling Number Display Priority	Select the calling number to be displayed preferentially from the FROM field or the P-Assertd-Identity field.
Inbound wait timeout	Setting the inbound wait timeout
Outgoing wait timeout	Setting the outbound wait timeout
Call Maximum Time Limit	Set the maximum time limit for a call, after which the call will be hung up
T1 timeout	Setting the T1 timeout
Disconnecting the network to escape	Select whether or not to enable disconnection escape, when enabled, internal extensions can also call each other in case of external network interruption.
Early Media	Select whether to enable Early Media

Figure 6-4-3 VoIP Settings

Table 6-4-3 Description of VoIP Setting Parameters

options	instructions
Session Timer Mode	Select Session Timer Mode
Min-SE	Setting the minimum session timeout length
session timeout	Setting the session timeout
G723 Rate	Setting the encoding rate
iLBC Frame Size	Setting the iLBC frame size
Distinctive Ringing	Setting different ring tones

Figure 6-4-4 VoIP Setting

6.5 Security settings

You can upload certificates under this page.

Figure 6-5-1 Security Settings Screen

6.6 VEX

In this page,you can configure the self-switching feature.

Figure 6-6-1 VEX Settings Screen

Table 6-6-1 VEX Settings Description

options	instructions
Enable VEX	Whether to enable the VEX function.
Enable VEX Auto-Sync	Whether to enable VEX synchronization.
Protocol	Select Protocol
Sync Host	Synchronize address

Figure 6-6-2 Add Number Screen

Table 6-6-2 Add Number Description

options	instructions
Local	Whether it is the local number.
Type	Select FXS or FXO
Number(FXS)/Prefix(FXO)	For FXS type, fill in the number; for FXO type, fill in the prefix.
Mac address	The mac address of the corresponding device.
Slot number	Select Slot Number
Port(FXS)/Group(FXO)	For FXS type, fill in the port number; for FXO type, fill in the group number.
Create Quantity	Create number quantity

Figure 6-6-3 Routers Screen

7 Maintenance

7.1 Automatic Restart

In this page, you can set the automatic reboot function, and the device can reboot according to the set time.

Figure 7-1-1 Auto Reboot Screen

7.2 Factory Reset

After clicking the Restore Factory button, the device will automatically reboot and restore the factory settings.

Figure 7-2-1 Factory Reset Interface

7.3 Auto Provision

iAG802 supports automatic deployment of configuration file and upgrade file functions, which can be set on this page.

Figure 7-3-1 Auto Provision Interface

Table 7-3-1 Auto Provision Parameter Description

options	instructions
automatic deployment	Set the mechanism of automatic deployment, you can choose to deploy automatically after each power-up or according to the set time cycle of deployment
Scope of automated deployment	Select the scope of automatic deployment, optional configuration files and upgrade firmware
Upgrade Method	Select the automatic deployment upgrade method, support tftp, http, https
Enable DHCP option66	Select whether to enable DHCP option66 to get the file
options	instructions
Firmware upgrade address	Setting the path for firmware upgrade
Firmware file prefix	Setting the firmware file prefix
Firmware File Suffix	Setting the firmware file suffix
Configure the upgrade address	Setting the path for configuration upgrade
Configuration file prefix	Setting the configuration file prefix
Configuration file suffix	Setting the configuration file suffix
Upload Configuration	Uploading configuration files
Download Configuration	Download a file of the device’s current configuration

The file name needs to be modified according to the rules, the master control firmware file name rules for (pre) (firmware model).img (post), interface board firmware file name rules for (pre) ixu (mac).img (post), configuration file name rules for (pre) cfg (mac) (post), pre is the prefix, post is the suffix, prefix suffix can be left blank.

7.4 Firmware upgrades

You can upgrade the firmware on this page, select the corresponding firmware type and then upload the file to upgrade. You can choose whether to keep the system configuration or not, if not, the device will erase the system configuration after the upgrade.

Figure 7-4-1 Firmware Upgrade

7.5 Time Settings

This page allows you to set the time of the device. Users can set the time zone and set the NTP server address to automatically synchronise the time.

Figure 7-5-1 Time Setting

Table 7-5-1 Time Setting Parameter Description

options	instructions
time zones	Setting the device’s time zone
system time	Display system time
Enable NTP time synchronization	Select whether to enable NTP time synchronization
NTP server address	Setting the NTP server address

7.6 User Management

The iAG802 supports different user roles to login with different privileges. Under the user management page, you can change the password, switch the SSH function and make HTTP settings for different roles.

Figure 7-6-1 User Management

7.7 Network Capture

The iAG802 supports network packet capturing to locate network problems. Users can define the interface for capturing packets as well as select the protocol type, address and port from this interface.

Figure 7-7-1 Network Packet Capture

7.8 Log management

In the log management interface, you can set the address and port of the log server, as well as select the kernel log level to facilitate viewing device logs for technical analysis.

Figure 7-8-1 Log Management

Syslog, often referred to as syslog or system logging, is a standard for delivering logged messages over Internet Protocol (TCP/IP) networks. The term is often used to refer to the actual syslog protocol, or to applications or databases that send syslog messages. syslog is a master-slave protocol: a syslog sender transmits a small text message (less than 1024 bytes) to a syslog receiver. The receiver is usually named “syslogd”, “syslog daemon” or syslog server. Syslog messages can be transmitted using UDP and/or TCP protocols.

Syslog Level Profile:

– EMERG Failure

– ALERT Warning

– CRIT Needs to be addressed in a timely manner

– ERROR An error condition that prevents a tool or part of a subsystem from functioning.

– WARNING

– NOTICE Ordinary conditions of importance

– INFO Information

– DEBUG does not contain additional information about the function’s conditions or issues

7.9 SNMP

In this page, you can set the information about SNMP service. iAG802 supports SNMPv1 and v2c.

Figure 7-9-1 SNMP

7.10 Cloud Management

In this page, you can set the information related to cloud management. iAG802 supports the cloud management function of Openvox, and after entering the server address port and binding code, you can manage the device on the cloud management platform.

Figure 7-10-1 Cloud Management Settings

Figure 7-10-2 Cloud Management Binding

7.11 Whitelist

In this page, you can set the information about the whitelist. After setting, only the IPs in the whitelist can access the device.

Figure 7-11-1 Whitelist Settings

7.12 Ping Test

On this page you can use the ping command to test network connectivity.

Figure 7-12-1 ping test

7.13 Tracert Test

On this page you can use the tracert command to test network connectivity.

Figure 7-13-1 Tracert Test

7.14 DNS Testing

You can test the specified DNS in this page.

Figure 7-14-1 DNS Test

7.15 Port Recording

On this page you can select a specific port to record on to troubleshoot the problem.

Figure 7-15-1 Port Recording

7.16 Port Test

On this page you can select a specific port to record on to troubleshoot the problem.

Figure 7-16-1 Port Test

Terminology

– DNS: Domain Name System

– SIP: Session Initiation Protocol

– TCP: Transmission Control Protocol

– UDP: User Datagram Protocol

– RTP: Real Time Protocol

– PPPOE: point-to-point protocol over

– VLAN: Virtual Local Area Network

– ARP: Address Resolution Protocol

– CID: Caller Identity

– DND: Do NOT Disturb!

– DTMF: Dual Tone Multi Frequency

– NTP: Network Time Protocol

– STUN: Simple UDP Traversal of UDP over NAT

– PSTN: Public Switched Telephone Network