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If the customer system is attacked, OpenVox technical support engineers will solve this problem depending on whether any security accidents occur:
ϒ⁄A security accident occurs.
Provide remote or on-site support to mitigate the attack impact with the assistance of customer maintenance personnel and generate an accident handling report.
ϒ⁄No security accident occurs.
Record the problem information and forward it to the research and development (R&D) team to process.
After the R&D team works out a solution, OpenVox technical support engineers will analyze the solution impact on services and develop a feasible solution.
Parent Topic: Management Layer Security